Is your business at risk of Quiet Quitting?
Quiet quitting is a new, viral term creating a lot of buzz. But what does it actually mean?
Quiet quitting doesn’t actually mean resigning from your job. Essentially, it means disengagement. So while it is a new term and getting a lot of attention, it’s an old problem that has always been a challenge for business leaders.
When someone “quiet quits”, they are quitting the idea of going above and beyond. They are no longer an engaged employee. They’ve become complacent and have accepted the notion that doing the bare minimum is the level of effort they want to give.
What causes Quiet Quitting?
In one word—culture.
Your company culture is the driving force of employee engagement or disengagement. A healthy culture facilitates employees feeling valued and respected. This is the key to combating Quiet Quitting.
How do you know if your business is at risk of Quiet Quitting?
Ask your team.
Yes, it’s really that simple. If you want to know how your team feels about your workplace's culture, you just need to ask them.
Now, the actual questions you need to ask do require a bit more effort than simply asking “are you Quiet Quitting?” or “do you like our company culture?”
Good news, we have a tool for that. In The Retention Process: Create a Culture of Worth in the Workplace, we introduced the Workplace Culture Assessment. This assessment provides the opportunity for your team to give you feedback on all areas of the company that affect the culture. From Core Values to goal accountability, this assessment will provide insight into how your team feels about your company culture.
You may be hesitant to share this assessment with your entire team. But you alone, cannot assess your company culture, only your perspective of the culture. It is imperative that you gather perspectives from your entire team.
Possibly, you’re afraid of poor results or hearing negative feedback. We urge you to change your mindset. Negative feedback should be viewed as an opportunity for growth and change, instead of a threat.
Once you have your team complete the assessment and compile the data, then what?
Celebrate successes
Celebrate what you want to replicate. If something is going well, take the time to acknowledge it. Examine who on your team is the driving force of it, praise them, and reward them appropriately.
Identify gaps
Which items had the lowest scores? Analyze these. Look for trends. Dig until you get to the root of the problem. Is it a person or particular department? A policy that isn’t enforced? Lack of communication from company leaders?
Create change
Simply asking for feedback is not enough. Failing to act on it will be incredibly detrimental to your company culture. Once the root cause is identified, create a plan to improve it.
Follow-up
Check in with your team at regular intervals. Ask if they see results from the changes that have been made. If progress isn’t being made, it’s time to adjust your plan.
Improving workplace culture doesn't happen overnight. One company pizza party won’t fix it. It takes commitment and effort. But it’s worth it. Employee engagement drives productivity, reduces turnover, and positively impacts your bottom line.
So, is your business at risk of Quiet Quitting?
Yes, if you don’t have a grasp of how your team views your culture. But the good news is that you can take steps today to improve this. Start by having everyone take the Workplace Culture Assessment.
Welcome to Joy of Pursuit!
Pursuing your small business goals can be challenging.
Whether you are a company of one or have a team, I can assist you with building the small business of your dreams.
